Last fall, when I wrote about my first year on the job, I asked you all to do something that would be very helpful to me: Tell me the truth.
That simple request drew more than 2,000 e-mails to my inbox. Some of them were profound and insightful. Others, lighthearted. But all of them were truthful. And I couldn’t be more grateful. In reading and reflecting on each and every response, I have become more aware of the ways in which we can improve our institution, and serve our mission. Indeed, these last 20-some months have been a transformative journey. Throughout, I have been challenged and humbled. In some cases, my beliefs were affirmed. In others, my assumptions were completely upended. In every instance, your constructive, and sometimes provocative, ideas have stirred, stimulated, and inspired.